The COVID-19 outbreak is a difficult time for Maine and the country, and it can be especially frightening for people who are struggling with mental health or substance use challenges. As state and federal policy makers respond to this crisis, the Alliance will advocate for Mainers with behavioral health challenges, and the provider community that serves them in our behavioral health safety net, to ensure their needs are receiving the attention they deserve. The Alliance will be gathering links to resources, best practices, and guidance for service provision and adaptation as we move through this troubling time. The Alliance will be continuously updating this page as information becomes available.
Resources for Dealing With Stress & Recovery in Uncertain Times:
Mental Health Resources:
- 24/7 Maine Crisis Hotline: 1 (888) 568-1112, 24/7 Peer Support Warm Line 866-771-9276, 24/7 National Suicide Prevention Lifeline: 1-800-273-8255
- Find out how NAMI Maine can help you manage your mental health during this pandemic. NAMI MAINE HELPLINE
- How to Care for Yourself While Practicing Physical Distancing
- How to Help Someone with Anxiety or Depression During COVID-19
- How to Support a Loved One Going Through a Tough Time During COVID-19
- Optum, part of UnitedHealth Group, has opened its Emotional-Support Help Line. Professionally trained mental health staff are there to support people who may be suffering from fear or stress over COVID-19. Optum’s Emotional-Support Help Line number is 866-342-6892 and will be open 24 hours a day, seven days a week. The service is free of charge and open to anyone.
- Gear Family Network: FREE SUPPORT FOR FAMILIES! If you are a parent/caregiver in Maine who is raising children or youth with emotional and behavioral health concerns and you need to vent, want emotional support, resource information or need more intensive parent support – call the G.E.A.R. Parent Network anytime at 1-800-264-9224 and the G.E.A.R. Parent Network parent staff would be happy to listen or help you.”https://crisisandcounseling.org/gearparentnetwork/
- Portland Recovery Center (PRCC) The Portland recovery Center will be hosting online meetings and virtual events.
- Join All Recovery Meeting daily at noon via Zoom. You can access this meeting online: https://zoom.us/j/637834649, or by phone: 1-929-205-6099 passcode 637834649#
- Sign-up for Portland area Telephone Recovery Support: call 207-553-2575 or email email@example.com. Telephone Recovery Support is also available through regional recovery community centers. Find a center near you at the Maine Recovery Hub.
- Maine Access Points offers online and phone training and will mail Narcan/Naloxone to individuals
- PRCC will keep an updated list of online meetings in the area as well as online resources. Download this overview of online meetings that is being updated daily.
Resources for People in Need of Basic Assistance:
- Office of the Governor is providing frequent updates on COVID-19.
- Consumers for Affordable Health Care is designated as Maine’s Health Insurance Consumer Assistance Program. People can find up-to-date information on coverage options and changes being made to insurance in the effort to combat COVID-19 on CAHC’s website.
- Have questions on how to access programs such as MaineCare, TANF, Food Supplement, and Child Care Subsidy? Visit: Accessing Assistance Through Maine DHHS (PDF)
- Link to the Mainers Together page – It connects you with volunteers and services you might need or finding ways for you to donate your time and services to others during this crisis.
- Maine Equal Justice has a page with safety net resources for Mainers.
The Maine Immigrant Rights Coalition (MIRC) is leading the immigrant community response emergency effort. In order to provide a culturally sensitive response effort, they are working with the coalition and community members to provide New Mainers with COVID-19 resources in multi-languages. Click here to read more and access resources
- Maine Public Health Association has a web page with resources.
- Maine Equal Justice : Questions about unemployment Insurance call Sue @ 207-626-7058.
- Southern Maine Workers’ Center Resources for workers.
Maine CDC COVID-19 Resource Pages:
- Maine CDC COVID-19 page.
- Additionally, Maine CDC and 211 Maine have launched a new option for Mainers to get answers to questions about COVID-19 at any time. This service is available by dialing 211 (or 1-866-811-5695), texting your ZIP code to 898-211, or emailing firstname.lastname@example.org.
- Long-Term Recovery Solution in a Public Health Crisis – By Shadi Garman on March, 25 2020 Video Here
RESOURCES FOR BEHAVIORAL HEALTH PROVIDERS
- Office of MaineCare Services COVID-19 page. Providers can contact MaineCare through the COVID-19 email box for questions regarding the Coronavirus.
- Office of Child and Family Services COVID-19 page.
- Office of Aging and Disability Services COVID-19 page.
- Office of Behavioral Health Services COVID-19 page.
- Maine Bureau of Insurance COVID-19 page.
- Maine Department of Labor Covid-19 page.
- Maine DHHS Continuity of Operations Plan – Issued 3.20.2020
- National Council on Behavioral Health Member Resources page. General COVID-19 Resources and Tools page with daily video update.
- Qualidigm has a collection of credible and useful resources from local and national agenices.
- Personal Protective Equipment (PPE) Orders are now going through the local County Emergency Management Agencies — Find your local County EMA office here.
Telehealth Guidance for Providers:
- Northeast Telehealth Resource Center has extensive tools and resources for providers around new telehealth guidelines.
- Here is a guide to telehealth reimbursement coverage in Maine during COVID-19, updated 4.2.2020.
- Here is a comprehensive Telehealth Resource Webliography for the COVID-19 Pandemic.
- Q and A from Telehealth Town Hall, updated 4.2.2020.
- The Federal Communications Comission has provided guidance and resources to “Keep America Connected.”
MaineCare Updates –
- MaineCare issued guidance on telehealth/telephonic services.
- MaineCare emergency rules for telehealth pharmacy guidance.
- MaineCare guidance on signatures on assessments and treatment/service plans.
Federal Updates –
- National Council for Behavioral Health: Best Practices in Telehealth for COVID-19.
- New 42 CFR Guidance from SAMHSA during COVID-19 Pandemic.
- CMS Guidance on Telehealth during COVID-19 Pandemic
- Expanded Medicare telehealth coverage announcement. Frequently Asked Questions.
- Emergency rule relaxing HIPAA guidelines for telehealth use during the COVID-19 outbreak can be found here. You are covered under this if you fall under this description.
- National Telehealth Resource Center webinar – Telehealth and COVID-19
Links for HR/Business Issues:
- Small Business Owner’s Guide to the CARES Act.
- Nonprofit Quarterly analysis of the how the new CARES Act impacts nonprofits. Loans available for nonprofits in the CARES Act.
- Small business support with SBA low interest loans. These are loans given to for profit and private non profit businesses or agencies.
- Maine Association of Nonprofits COVID-19 resource page for Maine nonprofits.
- ThinkHR’s on-demand webinar addresses their most common HR questions relating to COVID-19 and best practices.
- UST has assembled the Top COVID-19 Resources to help nonprofit employers.
- Tech Soup has assistance to equip your nonprofit with the technology resources for telehealth and remote workers.
- National Law Review details the sections of the CARES Act stimulus package.
- Maine Dept. of Labor: Unemployment info here
- Department of Labor COVID-19 resources page.
- Maine CEI COVID-19 Resources page.
- Unemployment Insurance & Covid-19″ Webinar held, 3/19/20, with Commissioner Laura Fortman about Maine’s response to the coronavirus as it pertains to unemployment insurance.
Links for Homeless Shelters:
- CDC specific guidance for Homeless Shelters.
Links Specific for Residential Facilities:
- The National Council’s COVID-19 Guidance for Behavioral Health Residential Facilities offers general guidance for residential programs on how to respond if a client develops symptoms of COVID-19, handle clients returning from the hospital and prepare for the return of health care personnel to work.
- CDC Recommendations for Residential Facilities
- CDC Recommendations for Long Term Care and Nursing Homes
SUD Related Links:
- National Council Focus on Addiction COVID-19 web page.
- SAMHSA’s Guidance for OTPs
- NIDA: COVID-19 potential implications for individuals with SUDs
- Washington State Dept. of Health Emergency Response Info
- Caron’s Coronavirus-related Protocols for Treatment Centers
COVID-19 Legal & Policy Resources:
ChangeLab Solutions is partnering with public health law experts to help with the legal and policy questions that may arise due to this pandemic. Many questions and scenarios are swirling, and we want to be of assistance. To start, we have assembled an online resource page with some of the best legal and policy resources to help communities navigate the varied needs that will evolve over the coming weeks and months. If you have law and policy questions, contact them; they will help you find the answers.